Privacy Policy

Introduction

At The Radio Malaspina Society (Operating CHLY 101.7FM), we are committed to protecting your personal information and ensuring your privacy is respected. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. As a broadcaster, we are a federally regulated business.

Information Collection

We may collect personal information such as your name, contact details, and other information necessary for providing our services, including:

  • When you subscribe to our services, newsletters, or events.

  • When you donate, or take out a membership.

  • When you interact with our website, social media platforms, or other digital services.

  • Any other relevant forms of communication with us.

Use of Personal Information

We use your personal information to:

  • Provide you with the services and communications you have requested.

  • Improve our offerings and customer experience.

  • Meet regulatory and legal obligations.

Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our services, provided they comply with privacy obligations.

Consent

By providing us with your personal information, you consent to its collection, use, and disclosure in accordance with this policy. You may withdraw consent at any time, subject to legal or contractual restrictions.

Data Retention and Security

We retain personal information only as long as necessary for the purposes for which it was collected. We take appropriate technical and organizational measures to safeguard your data from unauthorized access, use, or disclosure.

Access and Correction

You have the right to access your personal information and request corrections if it is inaccurate or incomplete. To exercise these rights, please contact the Privacy Officer.

Changes to the Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Please review it periodically.

Privacy Officer and Contact Information

Our Executive Director is our current Privacy Officer. For any questions or concerns regarding this Privacy Policy, please contact our Privacy Officer at privacy@chly.ca or executive.director@chly.ca or at: 

CHLY 101.7FM
#2 34 Victoria Crescent
Nanaimo, BC V9R 5B8

A PDF copy of this policy can be found on our governance page.